PIIAC Bulletin

Quoting new business should be straightforward. But for many agencies, one step consistently slows everything down: obtaining loss runs. Before...

Operational challenges often become rationalized clutter; reframing them through expertise rather than experience unlocks breakthrough...

If you want to understand what great customer experience looks like, go to Orlando. I recently spent time at Walt Disney World, Universal’s...

Why Every Insurance Agency Needs an Automation Strategy If you’re running an insurance agency today, having a clear automation strategy...

The difference between catching fraud before payment and spending weeks recovering funds typically comes down to whether data is handled in...

Presented by 1Fort AI Artificial intelligence is everywhere — but inside most insurance agencies, it’s still in the early innings....